Frequently Asked Questions

What makes Tous Les Jours perfumes unique?

Our perfumes are crafted using carefully selected fragrance oils and distinctive scent compositions, delivering an exceptional fragrance experience with long-lasting performance and impressive scent projection.


Is the Golden Guarantee available?

Yes. The Golden Guarantee is available for 100 ml and 150 ml perfumes. You can try the sample first before opening the full-size bottle, allowing you to ensure the fragrance suits your preference.


What should I do if I receive a damaged or incorrect product?

Please contact us within 7 days of receiving your order and provide clear photos along with an unboxing video showing the condition of the product. Our customer support team will review your request and provide the appropriate resolution in accordance with our Return & Exchange Policy.


Can I place an order online and collect it from a branch?

Currently, this service is not available.